Customer Support

Maintenance and Support

Point Electronic GmbH provides a high level of support, from installation and configuration, to advanced operation and new applications. Custom configurations and applications are encouraged as SEM customization and upgrades are at the core of the company ethos.

For any enquiries, please contact our Customer Support with the on-line form, or over email or phone.


Training for all Point Electronic GmbH products is offered at customer site or at the company office in Halle (Saale) Germany. Basic training is included with each installation and can be re-run for new users, as requested. Customer training is offered in English and German. For schedule and availability, please contact us.

For documentation and help files, please see downloads.