Customer Support

Maintenance and Support

point electronic GmbH provides a high level of support, from installation and configuration, to advanced operation and new applications. Custom configurations and applications are encouraged as SEM customization and upgrade are at the core of the company ethos.

For any enquiries, please contact our Customer Support over the on-line form, email or phone.


Training for all point electronic GmbH products is offered on-site or at the company office in Halle (Saale) Germany. Basic training is included with each installation and can be repeated for new users, as requested. Customer training is offered in English and German. For schedule and availability, please contact us.

For documentation and help files, please see downloads.